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STORE POLICIES

  • PURCHASING FIREARMS ONLINE

We only ship firearms to federally licensed firearms dealers. Firearms purchased online may be picked up at our location (AZ - by appointment) or shipped to an FFL near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase to discuss their fees and policies. The buyer is responsible for contacting their transferring FFL to request they send a copy of their FFL to us

    • RETURNS

If you are not satisfied with your purchase, please contact us within 3 business days within receipt of your item. A "delivered" status on your tracking number is considered receipt. Unopened returns are subject to a 20% restocking fee plus return shipping expenses. Your return will be issued back to your original form of payment or store credit. Defective or damaged items will be replaced at no charge to you. All returns for reasons other than factory defects are subject to a 20% restocking fee.

    • ACCESSORY RETURNS

Returns are ONLY accepted for merchandise found defective immediately upon receipt and returned within 7 calendar days of receipt.

Accessory items that have been opened from the manufacturer packaging will not be accepted for return.

Returns will NOT be accepted for any accessories that have been installed/mounted. Most accessory items have a manufacturer warranty. Please contact the manufacturer if there are any issues with / post installation.

Original shipping charges are NOT refunded if the item is NOT found to be defective. Customers will be responsible for return shipping in these cases. These orders are subject to a 20% restocking fee.

  • NEW FIREARM RETURNS

VERY IMPORTANT - FIREARM RETURNS!! Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you, it is considered used, even if unfired. Consequently, we cannot accept returns on firearms once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees on returned items. **Upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer's warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees associated with returning the firearm to us through your local FFL dealer. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees. 

    • Sales on the following items are final:
    •  
  • Special orders.
  • Products sold "as is" or "used" or that have been installed or used after receipt.
  • Illumination devices, electronic sights and Scopes / Optics Sales - Customers must work through the manufacturer if a defect is not identified immediately upon receipt.
  • All Ammunition Sales / Ammo Components are Final and Non-Returnable.

 

    • USED FIREARMS

Used firearms may not be returned. All sales are final. Description and photos are provided by the seller. Please ask any questions prior to bidding or purchasing.

    • GENERAL FIREARM SALES

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. 

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

    • SECURE TRANSMISSION

All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

    • ORDER FULFILLMENT

All orders are shipped promptly from a distributor warehouse via UPS, FedEx, or USPS. 

    • ONLINE PRICE & DESCRIPTION ERRORS

Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will process an immediate refund.

    • AMMUNITION PURCHASES

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.